Service Contracts

BPL Service contracts provide the assurance of prompt servicing and regular maintenance of BPL equipments/ devices. Our range service packages offer a balance of flexibility and focus to provide you the support that you need. The BPL service team is committed to enabling uninterrupted seamless operations and quick resolution of issues for minimum down-time.

Smart Upkeep Pro

Our preventive maintenance call service helps you to gain Extra care on your machines at regular intervals – Smart UpKeep Pro

  • Coverage
    Preventive maintenance calls (Labour)
  • Number of PMS Visits Assured
    Two visits
  • Inclusions
    10% discount on Spares and Accessories
  • Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
  • Response Time (Phone)
    Within 4 hours
  • Response Time(Visit-Local)
    Same day
  • Response Time (Visit-Outstation)
    36 hours

Smart UpKeep Prime

Ensure flawless and tireless performance of your machines and experience our customer centricity through our Annual Maintenance Contract – Smart UpKeep Prime

  • Coverage
    Preventive maintenance calls (Labour)
  • Number of PMS Visits Assured
    Two visits
  • Number of Breakdown Visits Assured
    Two visits
  • Inclusions
    10% discount on Spares and Accessories
  • Toll-free Call Center access. Online technical support by BPL engineer. Priority CW Service.
  • Response Time (Phone)
    Within 4 hours
  • Response Time(Visit-Local)
    Same day
  • Response Time (Visit-Outstation)
    36 hours

Smart UpKeep Excel

Experience supreme service assistance and great customer satisfaction through our comprehensive Annual Maintenance Contract– Smart UpKeep Excel

  • Coverage
    Preventive maintenance calls (Labour)
  • Number of PMS Visits Assured
    Two visits
  • Number of Breakdown Visits Assured
    Two visits
  • Inclusions
    10% discount on Spares and Accessories
  • Toll-free call center access. Priority CW Service. Online technical support by BPL engineer. Priority phone consultation by BPLengineer during the MSA period. Supply of replacement parts on functional failures like Electronic PCBs and Non-Touch TFT/LCD display, SP02 Board(STD), Ethernet Board.
  • Response Time (Phone)
    Within 4 hours
  • Response Time(Visit-Local)
    Same day
  • Response Time (Visit-Outstation)
    36 hours

Business Enquiry

BPL products and devices offer cutting-edge transformational medical technologies through years of research and experience. Please reach out to us and we will collaborate with you to enhance your operations and introduce you to the world of BPL excellence.

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